What is your money back Guarantee?
It's really simple. If your vehicle failed it's MOT test at one of our garages, but you believe that your car should have passed the MOT, you'll have the option to take your car to another garage to do a new MOT test. If your vehicle passes the MOT at another garage we’ll refund you the MOT test fees. However please be aware that the collection and delivery fees are not refundable.
How do I claim?
To make a claim, please speak to our support team before you take your car to a different garage, we’ll assist you with the ‘money back guarantee’ process if you wish to take your car to another garage. We’ll require the MOT bill from your new garage and the MOT pass result on Gov.uk as proof. You will have 7 days in which to take your vehicle to a different garage for the MOT test.